The Registered Service Manager (RSM) is an individual who Ofsted defines as someone who is “accountable for overseeing the management of all the provider’s settings.”
#1 The RSM must be a leader
In the Registered Service Manager interview, your Registered Service Manager must demonstrate leadership skills, business and management abilities, and financial expertise.
The ideal RSM candidate has a Level 5 in Leadership and Management in Residential Child Care.
#2 The RSM must have good character and health
Ofsted & DfE requirements require the Registered Service Manager to be of integrity and good character, and mentally and physically fit.
#3 The RSM must have the relevant experience
Your Registered Service Manager must have experience of having worked for at least two years in a position relevant to the residential support of children or adults.
#4 The RSM must have the paperwork
The Registered Service Manager must be able to produce proof of identity, a valid Enhanced DBS check, two written references, documentary evidence of qualifications, and a full employment history.
#5 The RSM must be prepared!
The RSM has to be prepared for their Ofsted RSM interview. ClouDoc provides you with tried and tested templates that your RSM should have read and edited before their interview.
For any questions concerning Ofsted registration documents, give ClouDoc a call on 0330 808 0050


