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The Care Daily Journal · Issue 14

Insights for Better Care

Expert guides, compliance updates, and practical resources for UK care providers.

17 contributors · registered managers, directors, quality leads

248 articles · updated weekly

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    Budget, Business, Business Finance and Industry, Business Meeting, Calendar
    Adult Services, Care Homes, Children Services, Children's Homes, Compliance, CQC, Healthcare, Home Care, Ofsted, Social Care, Supported Accommodation, Supported Living
    October 24, 2025
    - ByCare Daily Team

    The State of the Nation Report 2025: What Providers Need to Know

    Each year, Ofsted publishes its State of the Nation report, which provides an overview of the state of children’s social care in England. The 2025 report offers important insights into the challenges and pressures facing the sector, as well as emerging trends in practice and provision. Key findings from the 2025 report The 2025 State of the Nation report highlights a number of significant challenges facing children’s social care providers, including: Workforce pressures The report notes ongoing difficulties in recruiting and retaining qualified staff across all areas of children’s social care. High vacancy rates and heavy reliance on agency staff continue to affect the quality and consistency of care in many settings. Ofsted emphasises the importance of strong leadership in addressing these challenges and creating stable, well-supported workforces. Placement sufficiency The report highlights continued concerns about the availability of suitable placements for looked-after children, particularly for those with the most...

    Care Daily Team
    Group of business colleagues attending a conference to upskill and enhance their professional development.
    Adult Services, Compliance, CQC, Healthcare, Home Care, Social Care
    October 3, 2025
    - ByCare Daily Team

    Learning Disabilities, Autism and Oliver McGowan Training for Social Care Providers

    Since July 2022, all CQC-registered providers have been required to ensure that staff receive learning disability and autism (LD&A) training. This applies across all regulated settings, not just those delivering specialist services for people with learning disabilities and autism. More recently, this requirement has been strengthened through the Oliver McGowan Code of Practice and new LD&A content within the updated Care Certificate standards. Who was Oliver McGowan? Oliver McGowan was a young man with a learning disability and autism who died in 2016 after being given antipsychotic medication against his and his family’s wishes. Oliver’s death highlighted the urgent need for all health and social care staff to receive better training on learning disabilities and autism. Following a public inquiry and extensive campaigning by Oliver’s family, the government introduced the Oliver McGowan Mandatory Training on Learning Disability and Autism as a statutory requirement for all CQC-registered providers. What is Oliver...

    Care Daily Team
    Over the shoulder view of senior man holding thermometer in hand showing high temperatures in front of beige background.
    Adult Services, Care Homes, Children Services, Children's Homes, CIW, Compliance, CQC, Healthcare, Home Care, Ofsted, Social Care, Supported Accommodation, Supported Living
    July 15, 2025
    - ByCare Daily Team

    How to Prepare Your Social Care Service For Summer

    With this year’s summer season well underway, it is time for social care providers to ensure they are prepared for the warmer weather. Making sure service users remain safe and comfortable during periods of extreme heat requires careful preparation and thorough planning. Policies and procedures Comprehensive policies and procedures are an important part of preparing for and managing the potential challenges of warmer weather. Some crucial policies your service should have in place are: Heatwaves Policy Hydration and Nutrition Policy Emergency and First Aid Procedures Policy Your Heatwaves policy should outline steps for monitoring room temperatures, ensuring consistent hydration, and recognising the early signs of heat exhaustion and heat stroke. Supporting staff Services should provide staff with summer-specific training and briefings, ensuring all staff are well-equipped to deal with any weather-related issues. Training sessions should cover recognising symptoms of heat-related illnesses, effective hydration techniques, safe sunscreen application, and emergency response...

    Care Daily Team
    Happy, woman and a caregiver for home salon, healthcare or medical support with mockup space. Smile, career and portrait of an African nurse with a senior patient for helping in a house and service
    Adult Services, Care Homes, Children Services, Children's Homes, CIW, Compliance, CQC, Healthcare, Home Care, Legal, Ofsted, Social Care, Supported Accommodation, Supported Living
    May 14, 2025
    - ByCare Daily Team

    Mental Health and Wellbeing in Health and Social Care

    Understanding and responding to the mental health needs of service users is key to delivering high-quality and person-centred care. Mental health significantly impacts people’s daily lives, their overall well-being, and quality of life. Therefore, it’s essential for health and social care providers to understand how to effectively support and manage mental health. The importance of mental health in social care Many individuals receiving care and support can have complex backgrounds and experiences that are likely to affect their mental well-being, such as trauma, bereavement, isolation, or long-term illness. As a result, staff need to be alert to the signs of mental health challenges and know how to respond appropriately. Recent legislative updates Over the past year, a number of legislative and regulatory changes have been made to improve how mental health is managed in social care services. Mental Health Act Reform The government has been progressing reforms to the Mental...

    Care Daily Team
    CQC Portal Issues: Head of CQC Apologises for Disruptions
    Care Homes, CQC, Home Care, Supported Living
    September 20, 2024
    - ByCare Daily Team

    CQC Portal Issues: Head of CQC Apologises for Disruptions

    The Care Quality Commission (CQC) portal is an online system that allows health and social care companies to manage their registration to the CQC, to submit notifications and to update their user account details. In March 2024, a new portal was launched in the hopes of creating a streamlined and more user-friendly platform for businesses to use. However, many services reported major issues, such as delayed submission processing, an inability to access the portal and frequent outages and delays. This coincided with the launch of the CQC’s 2021 strategy, which introduced a whole new regulatory approach and assessment framework for providers to follow. On top of this change, in June, Ian Trenholm stepped down from his role as Chief Executive of the CQC after 6 years. As a result, many businesses were left feeling confused and unsupported, prompting a candid public apology in July from the CQC’s new interim Chief...

    Care Daily Team
    Unpaid Carers: The Unacknowledged Backbone of The UK Care System
    Adult Services, Care Homes, CQC, Home Care, Local Government, NHS
    July 5, 2023
    - ByCare Daily Team

    Unpaid Carers: The Unacknowledged Backbone of The UK Care System

    In the United Kingdom, there exists a group of unsung heroes whose dedication and selflessness form the backbone of the nation’s care system. Unpaid carers, individuals who provide essential support to their loved ones, have emerged as an indispensable force within the realm of caregiving. Recent research has shed light on the immense value these individuals bring to society, with the rough value of their yearly contribution matching the NHS’s multi-billion-pound budget. This article aims to acknowledge the critical role of unpaid carers and highlight the potential consequences should their tireless efforts go unrecognised.   According to a groundbreaking new study by Carers UK, in conjunction with University of Sheffield, the value of unpaid carers in England and Wales is now equivalent to the NHS’s £162Bn yearly budget. These individuals, often family members or close friends, provide invaluable care and support to their loved ones, enabling them to live fulfilling...

    Care Daily Team
    Shot of a young nurse caring for a senior woman
    CQC
    November 7, 2022
    - ByCare Daily Team

    The Importance of Pre-inspection Audits 

    Pre-inspection audits are crucial to your business in preparing for a CQC inspection. Understanding what the CQC expects from regulated providers will ensure that you are prepared and can demonstrate that you are delivering Good and Outstanding care. Why Are Pre-inspection Audits Important? Pre-inspection audits allow you to evaluate your service provision against actual standards. They are measured against the same standards the CQC use, including the Key Lines of Enquiry (KLOES) and their Five Key Questions – Safe, Effective, Caring, Responsive and Well-led. A pre-inspection audit will provide detailed feedback from a different perspective and allow you to take a step back, reflect and review your service. The Five Key Questions There are Five Key Questions that the CQC will ask your care service: Are they safe? Are they effective? Are they caring? Are they responsive to people’s needs? Are they well-led? Common Compliance Factors Affecting Providers During Inspections...

    Care Daily Team
    Building a CV for a CQC and Ofsted Registered Manager
    Compliance, CQC, Ofsted
    October 24, 2022
    - ByCare Daily Team

    Building a CV for a CQC and Ofsted Registered Manager

    October 2022 When applying for the role of a Registered Manager, it’s essential to ensure that your CV is completed to a professional standard. The CQC and Ofsted will analyse your background, skills, education, and experience to ensure you can fulfil the requirements expected of a Registered Manager.  What Do Employers Look For in a CV? Depending on the job description and requirements, you can usually predict what the hiring manager wants to see in your CV. It’s important to create a highly targeted CV that gets you noticed. Expertise and Achievements Relevant Skillset Data and Quantifiable Metrics Proper Spelling and Grammar CQC and Ofsted Registered Manager Criteria The CQC state the intention of this regulation is to ensure that people who use services have their needs met because the regulated activity is managed by an appropriate person. This is because providers who comply with the regulations will have a...

    Care Daily Team
    CQC New Single Assessment Framework
    Compliance, CQC, Healthcare
    October 18, 2022
    - ByCare Daily Team

    CQC New Single Assessment Framework

    In July 2022, the Care Quality Commission outlined its new single assessment framework, focusing on a system that connects its registration activity to its quality assessments while offering a structure with greater transparency. They are looking to move away from their old approach of monitor, inspect and rate and work towards a more flexible approach where inspections won’t be determined by frequency. The CQC will base their quality assessments in all types of services, and at all levels, on the single assessment framework. For local authorities and integrated care systems, the CQC will use a subset of the quality statements.

    Care Daily Team

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