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The Care Daily Journal · Issue 14

Insights for Better Care

Expert guides, compliance updates, and practical resources for UK care providers.

17 contributors · registered managers, directors, quality leads

248 articles · updated weekly

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October 24, 2025

Each year, Ofsted publishes its State of the Nation report, which provides an overview of the state of children’s social care in England. The 2025 report offers important insights into the challenges and pressures facing the sector, as well as emerging trends in practice and provision. Key findings from the 2025 report The 2025 State of the Nation report highlights a number of significant challenges facing children’s social care providers, including: Workforce pressures The report notes ongoing difficulties in recruiting and retaining qualified staff across all areas of children’s social care. High vacancy rates and heavy reliance on agency staff continue to affect the quality and consistency of care in many settings. Ofsted emphasises the importance of strong leadership in addressing these challenges and creating stable, well-supported workforces. Placement sufficiency The report highlights continued concerns about the availability of suitable placements for looked-after children, particularly for those with the most...

October 3, 2025

Since July 2022, all CQC-registered providers have been required to ensure that staff receive learning disability and autism (LD&A) training. This applies across all regulated settings, not just those delivering specialist services for people with learning disabilities and autism. More recently, this requirement has been strengthened through the Oliver McGowan Code of Practice and new LD&A content within the updated Care Certificate standards. Who was Oliver McGowan? Oliver McGowan was a young man with a learning disability and autism who died in 2016 after being given antipsychotic medication against his and his family’s wishes. Oliver’s death highlighted the urgent need for all health and social care staff to receive better training on learning disabilities and autism. Following a public inquiry and extensive campaigning by Oliver’s family, the government introduced the Oliver McGowan Mandatory Training on Learning Disability and Autism as a statutory requirement for all CQC-registered providers. What is Oliver...

July 15, 2025

With this year’s summer season well underway, it is time for social care providers to ensure they are prepared for the warmer weather. Making sure service users remain safe and comfortable during periods of extreme heat requires careful preparation and thorough planning. Policies and procedures Comprehensive policies and procedures are an important part of preparing for and managing the potential challenges of warmer weather. Some crucial policies your service should have in place are: Heatwaves Policy Hydration and Nutrition Policy Emergency and First Aid Procedures Policy Your Heatwaves policy should outline steps for monitoring room temperatures, ensuring consistent hydration, and recognising the early signs of heat exhaustion and heat stroke. Supporting staff Services should provide staff with summer-specific training and briefings, ensuring all staff are well-equipped to deal with any weather-related issues. Training sessions should cover recognising symptoms of heat-related illnesses, effective hydration techniques, safe sunscreen application, and emergency response...

May 14, 2025

Understanding and responding to the mental health needs of service users is key to delivering high-quality and person-centred care. Mental health significantly impacts people’s daily lives, their overall well-being, and quality of life. Therefore, it’s essential for health and social care providers to understand how to effectively support and manage mental health. The importance of mental health in social care Many individuals receiving care and support can have complex backgrounds and experiences that are likely to affect their mental well-being, such as trauma, bereavement, isolation, or long-term illness. As a result, staff need to be alert to the signs of mental health challenges and know how to respond appropriately. Recent legislative updates Over the past year, a number of legislative and regulatory changes have been made to improve how mental health is managed in social care services. Mental Health Act Reform The government has been progressing reforms to the Mental...

December 22, 2023

Getting ready for Christmas? ClouDoc has some tips for your health and social care service in preparing for this year’s festive holiday.  Tip #1 – Get your shift/rota planning sorted Sort and send out your staff rotas as soon as possible to allow your staff members to make their plans over the festive season. Most care staff will understandably want to spend time with their family, especially on Christmas Day, so you might need think about some incentives that encourage staff members to come in on these highly coveted periods of leave. Incentives you may want to consider include: Enhanced pay during the festive period Half shifts (instead of a 12 hour day, staff work the morning or afternoon) Time off in lieu Alternating Christmas and New Year shifts Allocating annual leave Swapping shifts People that do this year’s shifts get next year’s shifts off Care staff who use public transport...

June 2, 2023

As the business landscape continues to become ever more digital and global geopolitics contribute to an unprecedented number of cyberattacks, robust cybersecurity measures have never been more vital to running a successful company, and this is especially true in the health and social care sector. When your business handles sensitive data like care plans and health records, and when your digital infrastructure supports people and not just products, it’s crucial that you and your company maintain a cybersecurity solution which is resilient and forward-thinking. In ClouDoc’s June blog post, we explore this key element of delivering a high-quality service, considering some of the emerging trends, problems, and solutions in today’s digital business world, and discussing why the stakes are higher than ever in the cybersecurity arms race.   The healthcare sector, which operates in close symbiosis with health and social care, is one of the most common targets of cyber-attacks...

November 29, 2022

The Harpur Trust vs Lesley Brazel is an important case to consider in developing any company and recruiting staff members. In this case, the Supreme Court was asked to consider two different methods of working out holiday pay. Case Law Update: Paid Holiday Entitlement The Supreme Court has upheld the Court of Appeal’s judgement on the Harpur Trust vs Brazel case. The ruling states that holiday pay for permanent staff who only work part of the year, such as term-time workers, should receive a full 5.6 weeks of annual leave a year. Pay should be calculated over a 52-week average rather than based on 12.07%. The same principles apply to those on zero-hours, variable-hours, or casual contracts. Why is this important to your Business? The key takeaway from this judgment is that all workers should be getting 5.6 weeks’ leave, regardless of how many weeks in the year they work....

October 18, 2022

In July 2022, the Care Quality Commission outlined its new single assessment framework, focusing on a system that connects its registration activity to its quality assessments while offering a structure with greater transparency. They are looking to move away from their old approach of monitor, inspect and rate and work towards a more flexible approach where inspections won’t be determined by frequency. The CQC will base their quality assessments in all types of services, and at all levels, on the single assessment framework. For local authorities and integrated care systems, the CQC will use a subset of the quality statements.

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