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The Care Daily Journal · Issue 14

Insights for Better Care

Expert guides, compliance updates, and practical resources for UK care providers.

17 contributors · registered managers, directors, quality leads

248 articles · updated weekly

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  • All Posts
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July 15, 2025

With this year’s summer season well underway, it is time for social care providers to ensure they are prepared for the warmer weather. Making sure service users remain safe and comfortable during periods of extreme heat requires careful preparation and thorough planning. Policies and procedures Comprehensive policies and procedures are an important part of preparing for and managing the potential challenges of warmer weather. Some crucial policies your service should have in place are: Heatwaves Policy Hydration and Nutrition Policy Emergency and First Aid Procedures Policy Your Heatwaves policy should outline steps for monitoring room temperatures, ensuring consistent hydration, and recognising the early signs of heat exhaustion and heat stroke. Supporting staff Services should provide staff with summer-specific training and briefings, ensuring all staff are well-equipped to deal with any weather-related issues. Training sessions should cover recognising symptoms of heat-related illnesses, effective hydration techniques, safe sunscreen application, and emergency response...

May 14, 2025

Understanding and responding to the mental health needs of service users is key to delivering high-quality and person-centred care. Mental health significantly impacts people’s daily lives, their overall well-being, and quality of life. Therefore, it’s essential for health and social care providers to understand how to effectively support and manage mental health. The importance of mental health in social care Many individuals receiving care and support can have complex backgrounds and experiences that are likely to affect their mental well-being, such as trauma, bereavement, isolation, or long-term illness. As a result, staff need to be alert to the signs of mental health challenges and know how to respond appropriately. Recent legislative updates Over the past year, a number of legislative and regulatory changes have been made to improve how mental health is managed in social care services. Mental Health Act Reform The government has been progressing reforms to the Mental...

May 7, 2024

An Ofsted inspection can be a daunting prospect for new providers. To achieve the best outcome, read our quick guide below and contact us on 0330 808 0050 to discuss how your ClouDoc documents can support your setting before and after inspection. The Social Care Common Inspection Framework (SCCIF) Ofsted has recently published the Social Care Common Inspection Framework (SCCIF) for Supported Accommodation. Ofsted have adapted the SCCIF for Supported Accommodation settings into the 3-outcome model: Outcome 1: Consistently strong service delivery. Next inspection within approximately 3 years. Outcome 2: Inconsistent quality of service delivery. Next inspection within approximately 18 months. Outcome 3: Serious or widespread weaknesses. Next inspection within approximately 6 months. Evaluation Criteria The SCCIF evaluation criteria fall under these 3 headings: The overall experiences and progress of children How well children are helped and protected The effectiveness of leaders and managers Tips for achieving the #1 inspection outcome #1...

April 30, 2023

Oldham, Salford and Trafford Councils have now joined a growing number of Local Authorities who recognise care experience as a protected characteristic in the law. But why are these protections important, and how can they help to address the inequalities faced by care-experienced individuals? For ClouDoc’s April blog post, we explore the ongoing efforts of care leavers, campaigners and advocacy groups to establish this legislation nationwide, and why recognition in the Equality Act can be such a powerful tool to improve outcomes for the care-experienced.   The Equality Act 2010 makes it illegal to discriminate against, harass, or victimise a person because they have or are thought to have one of the characteristics protected under the act, or because they associate with someone who does. While the act already formalises protections for race and ethnicity, gender, sexual orientation, disability, and more, young people’s groups argue that the disparity of opportunities...

December 8, 2022

Dispelling Myths About Inspections and the Need for Suitable Homes. There is a growing need for highly specialised homes that can provide good quality, nurturing care for children with multiple and complex needs. In some cases, these children are deprived of their liberty – many have mental health needs that are not being met elsewhere.  Ofsted knows that some providers are worried about caring for some children and the perceived ‘impact’ on inspection grades. Ofsted knows that the progress of many children will not be linear, with new crises arising and risks identified. They want to see homes and services adapt and respond appropriately to children, and we know this takes time and tenacity. But ultimately, this should not affect the grading of a home. In context, provision for children with the highest level of need continues to be good and outstanding in line with other provider types.   What...

November 30, 2022

November 2022 Strong leadership and a stable workforce are imperative to the survival of a children’s home. Ofsted is aware that there are many committed leaders and staff delivering excellent care across children’s residential care. However, they know that high levels of staff turnover and not enough experienced staff continue to be a real problem, meaning that some of the most vulnerable children are still being left without the consistent level of care they require. Ofsted has recently been concerned about the impact of high staff turnover, particularly that of registered managers, on the care delivered in recently opened children’s homes. The early days of a new home can be challenging as staff settle into new roles, teams establish themselves and, most importantly, children come to live in the new home. With this in mind, Ofsted has decided to strengthen its oversight, for example, by asking new homes to inform...

October 24, 2022

October 2022 When applying for the role of a Registered Manager, it’s essential to ensure that your CV is completed to a professional standard. The CQC and Ofsted will analyse your background, skills, education, and experience to ensure you can fulfil the requirements expected of a Registered Manager.  What Do Employers Look For in a CV? Depending on the job description and requirements, you can usually predict what the hiring manager wants to see in your CV. It’s important to create a highly targeted CV that gets you noticed. Expertise and Achievements Relevant Skillset Data and Quantifiable Metrics Proper Spelling and Grammar CQC and Ofsted Registered Manager Criteria The CQC state the intention of this regulation is to ensure that people who use services have their needs met because the regulated activity is managed by an appropriate person. This is because providers who comply with the regulations will have a...

September 8, 2022

Unregulated provision – strong oversight is required to ensure young people are safe, secure and doing well. In December 2021, Amanda Spielman, Ofsted Chief Inspector, agreed to the government’s request that Ofsted should register unregulated provisions for 16- and 17-year-old children in care and care leavers. Although supported accommodation remains unregulated, it is hard to predict when inspections will begin. Quality standards and regulatory oversight are crucial. The government expects to implement the supported accommodation regulations by January 2023. Ofsted will begin registering supported accommodation providers in April 2023 and conduct inspections in April 2024.

July 18, 2022

An Ofsted report published on 8th July 2022 suggests that there are too few suitable places to keep children in care close to home. Children in the care system are often placed in homes far away from their families due to a lack of suitable places local to where they live, Ofsted research suggests. Ofsted’s report finds that children with mental health problems or who experience abuse and neglect are likely to live the furthest away from their home before coming into care and above the average distance of 36 miles. Research suggests that children are living far away from their families since homes are not evenly distributed across the regions of England, meaning supply does not match demand. For example, just 5% of England’s children’s homes (7% of places) are in London, but London local authorities placed 11% of all children in homes. Juxtaposed to this, local authorities in...

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