
What if the difference between a "Requires Improvement" rating and an "Outstanding" one isn't your staff's dedication, but the...
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What if the difference between a "Requires Improvement" rating and an "Outstanding" one isn't your staff's dedication, but the...

Last Tuesday, a registered manager in Manchester received a notification for a CQC assessment under the new Single Assessment Framework....

Last Tuesday at 6:00 PM, a care manager in Manchester spent three hours squinting at a coffee-stained MAR chart, trying...
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